⭐ STAR Interview Support

How do I unlock premium content?

Open the app, navigate to any locked principle, and tap "Unlock All Principles" for $9.99. This is a one-time purchase that unlocks all 98 premium questions permanently.

What's included in the free version?

The free version includes 26 complete questions covering Customer Obsession (14 questions) and Communication (12 questions) principles with full STAR-format answers.

How do I restore my purchase?

If you've already purchased the premium content, simply tap "Restore Purchases" in the app. Your purchase is tied to your Apple ID and will be restored automatically.

Does this work on iPad?

Yes! STAR Interview works perfectly on both iPhone and iPad. Your purchase works across all your devices using the same Apple ID.

Do I need internet to use the app?

No! All content is stored on your device. You can use STAR Interview anytime, anywhere, even without an internet connection.

What roles are covered?

STAR Interview provides questions tailored for four professional roles:

• Program Management
• Product Management
• Product Marketing
• Software Development

How do I use the STAR format in interviews?

STAR stands for Situation, Task, Action, Result. Each answer in the app follows this format to help you structure your responses. Study the examples to understand how to apply this format to your own experiences.

Can I get a refund?

All purchases are handled through the App Store. To request a refund, visit reportaproblem.apple.com and follow Apple's refund process.

Will there be updates?

Yes! Future content updates and improvements are included with your purchase at no additional cost.

The app won't open

Try these steps:

1. Force quit the app and reopen it
2. Restart your device
3. Check for app updates in the App Store
4. If the issue persists, contact us below

Purchase not working

If you're having trouble with purchases:

1. Verify you're signed in to the App Store
2. Check your payment method is valid
3. Try "Restore Purchases" button
4. Contact us if the issue continues